Any letter that is defective due to material or manufacturer defects will be accepted for return. Please call us at 1-800-804-0655 to receive a return authorization. All returns must be received within 30 days of purchase, no C.O.D. returns will be accepted.

Due to the nature of our business, sign letters and component parts are produced as orders are received (custom made). Therefore custom made to order signage projects cannot be returned for a refund. However, if we made a mistake in the manufacturing process, we will do whatever is reasonable to repair or replace the signage project. Our goal is to make sure that you the customer is totally satisfied with your signage project. We go to great detail to make sure through renditions and samples that your signage project is exactly what you will be receiving.

A breakdown for returns



Shop and compare from the several different “illuminated ” sign letter options. Channel letters, Reverse Channel letters, Halo Lit Letters, and Unique Illuminated Letters and Logos. We’ve supplied these letters for Businesses, Retail Locations, Medical Locations, Schools, Churches, Sports Bars and Restaurants. We provide long lasting, quality Illuminated Sign Letters and have shipped these letters all over the USA, and other parts of the world. Call us with all of your signage questions, our friendly signage experts are here to help you.